Customer Service Recruitment in Leeds & West Yorkshire.

If you’re looking for reliable customer service, contact centre or debt recovery advisors, you can trust our specialist team to find the right staff, or role, for your needs.

We provide access to Customer Service professionals who can handle customer needs with professionalism and resilience. With Jo Holdsworth Recruitment, you can hire people who reliably deliver great customer experiences and support your business growth.

In a world where customer experience can make or break a business, we know how to find the people who’ll represent your brand at its best.

Customer Services Roles We Recruit for Include:

• Customer Service Advisor
• 1st Line Support
• Call Centre Agents
• Client Services Executives
• Complaint Handlers

• Retentions Advisors
• Debt recovery associates
• Customer Support Managers
• Technical Support Specialists
• Client Service Managers

Our Trusted Partners

See What Employers & Jobseekers in Leeds Say About Us

Emma Newbould

1 month ago

Amazing service from start to finish! Teams/Phone calls daily to keep me updated to landing a role within the legal field only after my first interview. Couldn’t thank Hannah Kerr enough, you’ve been amazing!

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Lucy Fraser

2 months ago

I have had a really great experience working with Jo Holdsworth Recruitment. Davina was great at keeping me informed and giving me all necessary information at all times. Really appreciate all the help- thank you Davina!

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Colinette Hazel

2 months ago

I approached JH Recruitment some months ago. While we did not end up working together, I wanted to highlight their excellent customer service. First I emailed their shared inbox and someone (didn't get their name) said to submit my CV and it would be sent to the relevant consultant. They replied very quickly, within one day. I submitted my CV and Charlotte S called and also emailed me. She was so thorough. I explained my job preferences and she clarified that while they were advertising for a role similar to what I was seeking, their primary focus was not in that specific sector. She gave more information about that particular role and we both agreed that it was not suitable. Having experience as both a job seeker and someone who has worked in recruitment, I really value JH Recruitment's timely updates and respectful communication, much preferable to being left in the dark without any response. Not beating around the bush also saves everyone's time - I appreciate that.

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Chris Kenyon

2 months ago

Charlotte Stead & Emily Lilley were fantastic & really helped me understand the role I was applying for. I was at a bit of a crossroads in my career and looking for something to suit me (lifestyle/culture) rather than where I would make the most money and Charlotte/Emily helped introduce me to my new role which ticked all boxes for me in terms of my next move. Seamless recruitment process. Thank you!

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Emmie Clemennce

2 months ago

The girls at Jo Holdsworth are so helpful, Hannah was supportive every step of process and always easy to get a hold of if needed ☺️

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Hilary McDowell

2 months ago

If you are looking for a new role then I highly recommend Jo Holdsworth Recruitment. Andrea and the team were professional, responsive and took the time to really understood what I was looking for

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A Google User

3 months ago

I have had the pleasure of working with both Monica and Davina from JHR, who have been incredibly supportive and proactive when it came to helping me on my career path. They listened attentively, taking on everything I said in regards to my ambitions and ideals, offering support with my CV and guidance on interviews, resulting in me securing my dream role. I am very grateful to both, and would recommend these services to anyone seeking help with placement!

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Jonny Wood

4 months ago

By far the best experience I’ve had with a recruiter. Davina really took the time to find out what I was looking for, was friendly and personable. We had constant communication during each stage of the hiring process which was really valuable. She constantly kept me informed and I could tell she had my best interests at heart. Would highly recommend.

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Kwaku Ofosu

4 months ago

I had an excellent experience working with Jo Holdsworth Recruitment. Davina was incredibly professional, responsive, and genuinely committed to helping me find the right opportunity. She took the time to understand my skills, career goals, and preferences, and matched me with a role that was a perfect fit. Thanks to their support, I landed a position I'm truly excited about. Highly recommend them to anyone looking for personalized and effective job placement support.

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Olivia Rose

4 months ago

I cannot recommend Jo Holdsworth Recruitment, enough! Charlotte was amazing in finding me a great role for my new career path. She supported me through it all, giving some great advice for the interview and keeping up communication until the contract came through. Once I signed up with JHR, so many more opportunities opened up for me. I would come back to JHRecruitment straight away if I ever need to find a new role.

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Whether you’re looking for contact centre recruitment support or anything else, we’re here to help.

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Customer Service Recruitment – FAQs

Q: What customer service roles do you handle?

A: Call Centre Advisors, Customer Service Representatives, Team Leaders and Customer Experience Managers.

Q: Are these customer service roles office-based only?

A: Not always – we also help fill hybrid and fully remote customer service positions.

Q: I want a customer-focused role but no sales – can you help?

A: Of course! Many of our customer service roles focus on care and problem-solving, not selling.

Talk to our team