Front of House.

• Meeting and greeting all clients/members of staff who come into the office whilst providing that professional yet personable experience.
• Answering any questions or queries whilst constantly going above and beyond and making sure the clients are receiving the best services possible
• Booking in meetings, managing diaries and making sure everything within the office runs as smoothly as possible
• Planning the day ahead whilst managing multiple tasks and responsibilities
• Completing various administrative tasks for the office
• Working well as a team whilst using your own initiative
• Providing that memorable experience for all clients
• Planning multiple office events and making sure these are planned efficiently
• Manage enquiries via telephone, email or in person and making sure these are dealt with within a timely manner
• Keep on top of all office building facilities

• Ideally, the successful candidate will have come from a similar background or will have experience providing 5* customer service
• Experience of working on a busy front desk
• Experience of working with stakeholders/clients at different levels
• The ability to work well under pressure and within a fast paced environment
• Strong accuracy and attention to detail experience
• Good administrative/diary management experience
• The ability to build and grow relationships with customers and clients