Ref: DC/J9444

Client Success Manager.

£30,000 to £45,000 DOE + bonus
Full time
Macclesfield, hybrid

Description of this role

Our client, an award winning leader in employee reward, recognition and wellbeing, is looking to expand their Customer Success team with an experienced account manager. This is an exciting role where no two days will be the same and there is realistic scope for progression and growth. As a Customer Success Manager, you will play a critical role in ensuring our customers' success and satisfaction. You will be responsible for building strong relationships, addressing customer inquiries, and providing solutions to their challenges. Your ability to effectively communicate, analyse data, and leverage CRM systems like Salesforce will be key to your success in this role.

We are seeking an experienced Account Manager confident in managing senior stakeholder relationships and proven experience of growing high value accounts in a professional services setting. You will be responsible for managing, renewing and growing a portfolio of high value clients.

This position would suit an organised, detail oriented, methodical and ambitious Account Manager with previous experience in a strategic position working with big brands. You will need to be able to evidence all of the above attributes throughout the shortlisting/interview process.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. By applying to this advertisement, you are hereby giving consent for Jo Holdsworth Recruitment to hold your details for a 30-day period and contact you via any method of contact you have listed on your application.

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Davina Cooke

Director Executive Search